IRC log for #uphpu on 20141008

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16:32.55mgearyhey all
16:36.29SunSparc~greet mgeary
16:36.29infobotACTION dumps a bucket of cold oatmeal on mgeary
16:36.30ninnypantsmgeary: yo
16:36.31mgearya few months ago someone tried to help me diagnose a voip quality issue. After just about exactly 30 minutes the people i’m talking to tell me that I “sound like a robot” or I “sound like i’m underwater”. Someone gave me a tcmdump command to try when i’m on a call that reproduces that
16:36.52ninnypantsmgeary: probably jsmith
16:36.54mgearyanyone want to take responsibility for that? i’m trying (again) to figure out what’s going on.
16:37.13SunSparcSounds familiar.
16:37.20SunSparcSounds like a bandwidth issue.
16:37.27jsmithmgeary: Sure... if you can capture the RTP audio stream, I'd be happy to take a look
16:37.35mgearythis has occurred to me across two different providers (Utopia and Comcast)
16:37.39mgearytwo different VOIP providers
16:37.41SunSparcHad a similar problem at a previous company I worked for on our voip phones.
16:37.43jsmithCould be all kinds of things... bandwidth, devices not handling RTP packet number rollover, etc.
16:37.52mgearyand not just in conventional VOIP, but also in things like GoToMeeting and Join.me
16:38.01jsmithUsing a softphone?
16:38.03mgearyyes
16:38.07mgearyi don’t think it’s purely a bandwidth issue, becuase it always kicks in at 30 minutes
16:38.25jsmithCould easily be a problem with the audio stack on your computer, or with the softphone itself
16:38.32mgearyit seems like something in the system (my system?) is looking at this connection and saying, “hmm. that’s been open a long time. better throttle it back”
16:38.41mgearybut after about 1 minute of that, it’s fine again… for 30 minutes
16:38.51jsmithBut yeah -- we'll know more if you can capture a call and see what's up with the RTP
16:38.58mgearyjsmith: i’ve tried this with 3 different softphones
16:39.15jsmithOK, then it's sounding more and more like your operating system
16:39.17mgearyand again, things like GoToMeeting don’t use a softphone, it’s just capturing the audio from my headset
16:39.25jsmithYeah, that's weird
16:39.30jsmithNext question -- which OS?
16:39.40mgearyOS X
16:39.45mgearyMavericks
16:39.48mgearybut it also happened on Lion
16:41.12mgearyis this what i want? sudo tcpdump -vv -w foo.pcap -i en3 udp
16:42.56jsmithYeah, that looks sane
16:43.06jsmithAdding "-s0" will make sure we get full packets, and not just headers
16:44.32jsmithThat being said, it seems that a lot of other people complaining about the same thing (robotic/underwater sounds after 30 minutes) are also using portaudio on OS X
16:45.12mgearyoh?
16:45.21mgearyi never found any search results that were useful/relevant
16:49.15mgearyok, just found this: https://discussions.apple.com/thread/2166616?start=105&tstart=0
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16:57.09mgearyso, given what i’m seeing, it sounds like maybe i cannot influence this on my end...
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17:07.47jsmithmgeary: Did you see the last post on that thread?
17:08.06jsmithmgeary: Have you tried putting a USB 2.0 hub between your USB 3 port (on the computer) and the USB headset?
17:08.17mgearyi haven’t
17:08.22mgearyi’m willing to try that
17:08.49mgearythough i currently have the headset plugged into my keyboard. do you know if/how i can check if that’s 2 or 3?
17:09.06jsmithNo clue... I gave up on OS X *years* ago
17:09.32jsmithDoes the problem happen when you don't plug the headset into the keyboard, and plug it into the computer directly?
17:09.54mgearyi’ll try that
17:10.16jsmithmindjuju: Thanks...
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17:11.04mindjuju:) a person can do great great things with a straw, just ask mcgyver
17:11.06jsmithmindjuju: Did you ever try McCutcheon's Cherry Cider while you were living in VA?
17:11.24mindjujuyou know, that doesn't sound familiar :(
17:11.59jsmithI'm not sure I've got the spelling right
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17:12.24mindjujuhttp://www.orders.quailcovefarms.com/product_info.php?products_id=1445
17:13.27mindjujui saw your pics of the moon from last night, was that just with your dslr or did you have tha attached to a telescope?
17:13.53jsmithmindjuju: That was just my DSLR, on a crappy tripod, at 5:00am
17:14.11jsmithmindjuju: Shot out of the back door of my basement...
17:14.18mindjujunice :)
17:14.59mindjujuCorban needed some video of it, and i'd forgotten that my dslr got stolen at OP2013, so when i went to get it for a timelapse, it wasn't there, then remembered :(
17:15.10mindjujuso i tried using a camcorder
17:15.45mindjujuit's a pinch better than nothing, but not by much
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17:40.48jsmithSunSparc: No you don't -- they weren't that great.
17:41.25SunSparcOdd
17:41.36jsmithSunSparc: http://imgur.com/P4fUBDP
17:42.05jsmithSunSparc: Just slightly blurry -- I should have reduced the shutter speed a bit.
17:42.13SunSparcOoh, reddish. :)
17:42.32SunSparcI like it.
17:42.38jsmithSunSparc: (I was aiming for a bit of over-exposure, as the sun was starting to lighten up the Eastern horizon, and the moon was starting to get washed out)
17:43.04SunSparcBetter than my phone camera would have done. :)
17:43.06jsmithYou can see star trails from a couple of stars....
17:44.52jsmithSunSparc: See, not quite as good as some of my other recent photos, like https://www.flickr.com/photos/websmith/15285518100/
17:45.20jsmithmindjuju: See what you did -- you got me focusing on photography instead of doing my data massage work
17:46.37SunSparclol
17:47.18SunSparcAh, the Prague castle. I have not been there for a long time. Brings back memories.
17:47.52jsmithThat one isn't Prague :-p
17:48.04jsmith(but there are photos of Prague castle in my photostream)
17:48.57jsmithSunSparc: This is Prague: https://www.flickr.com/photos/websmith/14914877131/
17:50.27SunSparcYes, that is the one I was looking at. :) I moved on from the first image.
18:06.07jsmithGotcha
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