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| 01:50.33 | *** topic/#gsoc is | Google Code-in: https://g.co/gci | Google Summer of Code: https://g.co/gsoc | |
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| 06:01.24 | Arc | When are GCI tasks that've run out of time suppose to be released back to the pool for other students to take? |
| 06:02.15 | Arc | We have a "stuck" task instance that ran out of time October 27, 2018 at 09:42, its been over 48 hours now in that state and another student wants to claim it |
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| 06:30.23 | Arc | actually 60 hours. so.. bug, or has the grace period been extended to 72 hours now? |
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| 06:34.07 | valorie | !support | Arc |
| 06:34.08 | gsocbot | valorie: If your issues can't be solved here, feel free to contact gsoc-support@google.com. |
| 06:34.16 | valorie | has |
| 06:34.27 | valorie | I mean ha, gci-support |
| 06:34.31 | valorie | and hi Arc |
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| 08:39.57 | Arc | hey valorie, already emailed, just hoping someone was on |
| 08:45.05 | Arc | this has happened a few times already, its really thrown a monkey wrench into the mix |
| 08:45.37 | Arc | first time students grabbing a task, never responding to mentors or interacting with the community, and then they just sit on the task while other students would like to do it |
| 08:45.56 | Arc | but usually they time out /eventually/ |
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| 09:02.11 | Freso | Robert_S: â¤ï¸ |
| 09:03.42 | Freso | Arc: If a task's deadline runs out, the system should unassign the student and thus make the task (instance) available for others to claim immediately. If that's not happening, then that's a bug and none of us here can do anything about it. |
| 09:03.55 | Freso | Well, Robert_S could, but it's better to write him on the support mail. :) |
| 09:04.51 | Freso | Arc: Tasks have a default deadline of 3 days, but mentors/org. admins can change this on a per-task up to 7 days. |
| 09:05.18 | Freso | It says on the task description (and IIRC also on the instance) how many days the task is set to. |
| 09:06.19 | Freso | There is no "grace period" beyond this. |
| 09:34.41 | Arc | Freso: ok then this is a persistant bug. |
| 09:37.06 | Arc | we've been seeing this a lot, its quite annoying to both us and our students since three linchpin tasks have been held up like this so far |
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