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| 00:22.46 | ca4ti | I returned to leave thanks for the comment, about receiving the timestamp of the execution of the hold, I managed to build a socket + filter to receive the data to build mass of data to generate the report. Thanks for the tip. |
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| 03:45.19 | degn | hi |
| 03:47.33 | degn | i am working on a asterisk for the last 2 days and i cant find out what my problem is . so i hope that one here can point me where i need to look, for outbound calls i get a error "rejected because extenstion not found in context user, i have been in and make the context but it is like it not see it |
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| 07:21.56 | degn | hi |
| 07:21.58 | degn | i am working on a asterisk for the last 2 days and i cant find out what my problem is . so i hope that one here can point me where i need to look, for outbound calls i get a error "rejected because extenstion not found in context user, i have been in and make the context but it is like it not see it |
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| 14:34.43 | igcewieling | *shrug* create a [user] context |
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| 15:44.08 | linuxlad | Hey everyone, we just upgraded from Asterisk 11.20 to 11.25 to try to fix some of the reported app_queue bugs from the release notes. However we are having an issue where we have agents available, and calls sitting in the queue, but it will take 1-10 minutes of the call sitting in the queue before it tries to dispatch it to an agent. Anyone else run into this before? |
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| 15:51.24 | jsmith | linuxlad: You do realize that Asterisk 11 is *very* outdated now, right? |
| 15:52.09 | jsmith | linuxlad: It's been end-of-life for almost three years now |
| 15:53.12 | jsmith | linuxlad: Short of the regular questions (what state do the agents show in the Asterisk CLI?, what do the Asterisk logs show?), I can't think of anything more specific at the moment that you might be hitting. |
| 15:56.50 | linuxlad | The agents show "Not in use", and at any point there are 4-6 free agents. Everyone else is paused if they are on a call/at lunch, OOO, etc |
| 15:56.56 | linuxlad | (realtime) (Not in use) has taken 1 calls (last was 5934 secs ago) |
| 15:58.58 | linuxlad | Right now we have 5 calls waiting, and 5 free agents, but the calls are still sitting in the queue, and won't ring the agents |
| 16:03.32 | jsmith | Ah, realtime... |
| 16:03.53 | jsmith | Probably something with realtime and caching. I've never had luck with realtime and queues. |
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